Work Flows in Dispute Management have a direct impact on customer relations, on costs of financing, on capital lockup and therefore on the success of a company. This is independent of the size of enterprise.

Dispute Management in complex environments of companies are an unaffiliated branch of the account management. Several dispute manager are permanent in touch to reduce DSOs'.

The definition of the dunning strategy must respect different cultural backgrounds, different laws, alerts for the management, reporting, and so on. Such work flows are often not integrated in the existing ERP or Accounting Systems.

Therefore we're working together with our clients to control all bank transactions and all information of the accountings. All activities must be recorded by a paperless document management system.

Dr. Krieger, Wydawka & Partner has the experience to develop such a system and to implement the system technically.